Release Notes
PDAS v11.0
Support Contacts:
24 Hour Support Line: 888.477.3448
Support Email: support@livevox.com
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For Internal and Client Use Only
Overview
Documentation Purpose
This document provides an overview of the features and functionality included in Phone Dial Attempt Supervisor (PDAS) v11.0.
What Is New in PDAS?
UI Enhancements
Single Sign-On for PDAS
With PDAS v.11,
- If your LiveVox portal is on U11 and you are accessing Phone Dial Attempt Supervisor from within the LiveVox portal, you are no longer required to use multiple sign-ins.
- If your LiveVox portal is on U10 or lower version, you will continue using multiple sign-ins.
- If you are using Phone Dialing Attempt Supervisor as a stand-alone application, in other words, you are accessing it outside of the LiveVox portal, you will need to update your URL to the links similar to those below (provided by LiveVox). Once you upgrade to the new version of PDAS, do not forget to clear existing cache and cookies and delete old links.
Customers are encouraged to migrate to the latest versions of PDAS and LiveVox releases. To request an upgrade, contact the Client Services team at client-services@livevox.com.