Quick Reference Documents

Document	Web Version	PDF Version
Adding Append Records to Active Campaigns	Adding-Appending Records U12	Adding-Appending Records U12
Adding Append Records to Active Campaigns	Adding-Appending Records U11	Adding-Appending Records U11
Agent Desktop Native	Agent Desktop Native	Agent Desktop Native
CNAM Control and Administration	Calling Name Control and Administration
Call and Screen Recording Infosheet	Call and Screen Recording Infosheet U12	Call and Screen Recording Infosheet U12
	Call and Screen Recording Infosheet U11	Call and Screen Recording Infosheet U11
	Call and Screen Recording Infosheet U10	Call and Screen Recording Infosheet U10
Local Caller ID Infosheet	Local Caller ID Infosheet U11	Local Caller ID Infosheet U11
Password Management Infosheet	Password Management Infosheet U12	Password Management Infosheet U12
Password Management Infosheet	Password Management Infosheet U11	Password Management Infosheet U11
Canadian Dialing Hours	Canadian Dialing Hours	Canadian Dialing Hours
Enhanced Call Progress Analysis (e-CPA)	Enhanced Call Progress Analysis (e-CPA)
Secure Payment Capture	Secure Payment Capture Infosheet U11 and U12	Secure Payment Capture Infosheet U11 and U12
Voicemail	Voicemail 2.0	Voicemail 2.0
Zip Area Code Mismatch Protection	Zip Area Code Mismatch Protection	Zip Area Code Mismatch Protection

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