Skip to main content
assistive.skiplink.to.breadcrumbs
assistive.skiplink.to.header.menu
assistive.skiplink.to.action.menu
assistive.skiplink.to.quick.search
Log in
Documentation
Spaces
Blogs
Hit enter to search
Help
Online Help
Keyboard Shortcuts
Feed Builder
What’s new
Available Gadgets
About Confluence
Log in
Admin Guides copy
Pages
Blog
Page tree
Browse pages
Configure
Space tools
View Page
A
t
tachments (0)
Page History
Page Information
View in Hierarchy
View Source
Export to PDF
Export to Word
Export to PDF
Pages
…
Temporary homepage a0396c4e-15c2-4c5b-bf02-3544c9a5ddc0
LiveVox Administrative User Guide
Quick Start
Monitor Tab
Page Information
Title:
Monitor Tab
Author:
Sabita Rao
Dec 18, 2020
Last Changed by:
Susheel Ashtaputre
May 31, 2023
Tiny Link:
(useful for email)
https://docs.livevox.com/x/VxcLCQ
Export As:
Word
·
PDF
Incoming Links
Admin Guides copy (58)
Page:
.Agent Book vU14
Page:
.Campaign Control vU15
Page:
.Navigating the LiveVox Voice Portal vU17
Page:
.Hold Queue vU14
Page:
.SMS Monitor Dashboard vSpring24
Page:
.State Map vU14
Page:
Chat Monitor Dashboard
Page:
.Agent Statistics vU15
Page:
.Agent Monitoring vU14
Page:
.Customizing and Resetting GUI Settings vU14
Page:
.Pacing vU17
Page:
.Pacing vU14
Page:
.Chat Monitor Dashboard vFall23
Page:
.Email Monitor Dashboard vU15
Page:
SMS Monitor Dashboard
Page:
.Call Statistics for Inbound Service vU14
Page:
.Navigating the LiveVox Voice Portal vFall23
Page:
.Navigating the LiveVox Voice Portal vU15
Page:
.Quick Start vU9
Page:
.Navigating the LiveVox Voice Portal vLV19
Page:
.SMS Monitor Dashboard vFall23
Page:
.Managing the Voice Monitor Dashboard View vLV19
Page:
.Agent Management vU14
Page:
.Agent Monitoring vU15
Page:
.Hold Queue vU15
Page:
.SMS Monitor Dashboard vU19
Page:
Customizing and Resetting GUI Settings
Page:
Quick Start
Page:
.Sending a Message to Agents vU14
Page:
.Managing the Voice Monitor Dashboard View vU15
Page:
.Campaign Control vLV19
Page:
.Outcomes and Costs vU14
Page:
.Agent Statistics vU14
Page:
.Campaign Control vU14
Page:
.Quick Start vLV19
Page:
.Agent Averages vU14
Page:
.Quick Start vFall23
Page:
.Logging Agents Out vU14
Page:
.Chat Monitor Dashboard vU17
Page:
.Chatting with the Agents vU14
Page:
.Quick Start vU17
Page:
.Navigating the LiveVox Voice Portal vU14
Page:
.SMS Monitor Dashboard vU15
Page:
.Customizing and Resetting GUI Settings vU15
Page:
.Call Statistics for Enterprise, Call Center, or Service Group vU15
Page:
.Quick Start vU15
Page:
Navigating the LiveVox Voice Portal
Page:
.Live Charts vU14
Page:
.Chat Monitor Dashboard vU14
Page:
.Chat Monitor Dashboard vU15
Page:
.Call Statistics for Enterprise, Call Center, or Service Group vU17
Page:
Campaign Control
Page:
.Managing the Voice Monitor Dashboard View vFall23
Page:
.Email Monitor Dashboard vFall23
Page:
.Call Statistics for Enterprise, Call Center, or Service Group vU14
Page:
.Switching the Service of Agents vU14
Page:
Email Monitor Dashboard
Page:
.Pacing vLV19
Hierarchy
Parent Page
Page:
Quick Start
Children (4)
Page:
.Monitor Tab vU14
Page:
Monitor Dashboard 1
Page:
Account Dashboard
Page:
Ticketing Dashboard
Labels
Global Labels (4)
call_center_view
service_group_view
monitor_dashboard
enterprise_view
Recent Changes
Time
Editor
May 31, 2023 02:53
Susheel Ashtaputre
View Page History
Overview
Content Tools
Apps