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LiveVox Administrative User Guide
Quick Start
Configuring Client Sites Call Centers Services and Business Units
Managing Service Groups
Page Information
Title:
Managing Service Groups
Author:
Sabita Rao
Oct 20, 2020
Last Changed by:
Susheel Ashtaputre
May 31, 2023
Tiny Link:
(useful for email)
https://docs.livevox.com/x/x9n1C
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Spring24 Admin Guide (9)
Page:
.Configure vSpring24
Page:
.Adding Service Groups vLV19
Page:
.Adding Service Groups vU15
Page:
.Adding Service Groups vU17
Page:
.Configuring Client Sites Call Centers Services and Business Units vU17
Page:
Adding Service Groups
Page:
Configuring Client Sites Call Centers Services and Business Units
Page:
.Adding Service Groups vU10
Page:
.Adding Service Groups vU9
Hierarchy
Parent Page
Page:
Configuring Client Sites Call Centers Services and Business Units
Children (11)
Page:
Mapping Service Groups
Page:
Adding Service Groups
Page:
Deleting Service Groups
Page:
.Managing Service Groups vU10
Page:
.Managing Service Groups vU9
Page:
.Managing Service Groups vU11
Page:
.Managing Service Groups vU12
Page:
.Managing Service Groups vU15
Page:
.Managing Service Groups vU13
Page:
.Managing Service Groups vU17
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Page:
.Managing Service Groups vU19
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Labels
Global Labels (5)
add
delete
mapping
service
groups
Recent Changes
Time
Editor
May 31, 2023 02:52
Susheel Ashtaputre
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Spring24 Admin Guide (2)
Page:
Managing Service Groups
Page:
Agent Skill Mapping
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