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Release Notes PDAS v10.0 Support Contacts: 24 Hour Support Line: 888.477.3448 Support Email: support@livevox.com This document is an unpublished work protected by the United States copyright laws and is proprietary to LiveVox, Inc. (“LiveVox”). Disclosure, copying, reproduction, merger, translation, modification, enhancement, or use by anyone other than authorized employees, clients or licensees of LiveVox, and its affiliate companies, without the prior written consent of LiveVox, is prohibited. This document is intended as a guide to assist users of systems provided by LiveVox, and does not constitute the provision by LiveVox of any legal or compliance advice. Compliance by authorized clients or licensees of LiveVox with all applicable local, state, federal, or foreign laws and regulations is the sole responsibility of those authorized clients or licensees. Further, features and services that rely on third party performance are subject to the errors and omissions of those third parties, over which LiveVox has no control. LiveVox therefore disclaims all liability resulting from or arising out of any services supplied by or through any third-party vendor or any acts or omissions of the applicable third party vendor. Additionally, LiveVox makes no representations or warranties with respect to the accuracy of content supplied by parties other than LiveVox. For Internal and Client Use Only Overview
Documentation Purpose
This document provides an overview of the features and functionality included in PDAS v10.0.
What Is New in PDAS?Re-skinned the UI to be more consistent with rest of LVP.feature feature Efficiency improvements in block removal When client specifies Unknown in Phone Position value this directly ensures both Manual and IB calls are automatically counted for the specific PDAS rule. Allow going back 60 days to look at block history for blocks created in U10 version going forward. Current release v7 it is set for 2 weeks. |