In the LiveVox LV19 release, User APIs are updated, and this is backported to U17. In the User APIs, the optional power list is expanded to add SIQ (Speech IQ), BI (Business Intelligence), and WFO (Work Force Optimization) optional powers. Also, the User APIs are updated with the ability to create custom user roles.
User APIs
Method
Change Type
Description
Create LiveVox User
attribute
The Request of this API method has been updated with the following attributes:
role: Updated to accept custom roles.
customFields: New attribute that lists the custom fields.
optionalExcludedPowers: New attribute that excludes the optional powers.
Update LiveVox User
attribute
The Request of this API method has been updated with the following attributes:
role: Updated to accept custom roles.
roleid: New attribute for Role ID.
customFields: New attribute that lists the custom fields.
optionalExcludedPowers: New attribute that excludes the optional powers.
Read LiveVox User
attribute
The Response of this API method has been updated to return the following attributes:
role: Updated to accept custom roles.
customFields: New attribute that lists the custom fields.
optionalExcludedPowers: New attribute that excludes the optional powers.
Find Matching LiveVox Users
attribute
The count and offset request URL parameters have been removed. The searchrequest URL parameter has been added.
Request Body has been removed.
The Response of this API method has been updated to return the following attributes:
role: Updated to accept custom roles.
roleid: New attribute for Role ID.
customFields: New attribute that lists the custom fields.
optionalExcludedPowers: New attribute that excludes the optional powers.
List LiveVox Users
attribute
The count and offset request URL parameters have been removed.
The Response of this API method has been updated to return the following attributes:
role: Updated to accept custom roles.
customFields: New attribute that lists the custom fields.
optionalExcludedPowers: New attribute that excludes the optional powers.