In the LiveVox Fall 23 release, the Call Control Application Programming Interfaces (APIs) have been updated for Voicemail 2.0 and backported to LV19.

Agent APIs

MethodChange TypeDescription
Get Voicemail

New method in v23.0

Allows you to receive the voicemail.

Voicemail History

New method in v23.0

The voicemail history associated with an agent or service.

Voicemail Web Play

New method in v23.0

Starts playing the voicemail.

Voicemail Web Stop

New method in v23.0

Stops playing the voicemail.

Delete Voicemail

New method in v23.0

Deletes the voicemail.

Hangup Voicemail

Removed a method in v23.0

This API method has been removed.

Dial Voicemail

Removed a method in v23.0

This API method has been removed.