To upload your files using the FTP browser:
- Go to Configure > Input/Output > FTP Browser.
The FTP Browser window opens displaying a list of available folders and subfolders and their contents.
- Upload a production file by selecting the FTPIn folder (has to be set up) from the available list to upload.
- Click Upload File in the bottom left corner.
The Upload File to: popup appears.
- Click on the green arrow to browse the file on your computer and then select the file.
- Click Upload.
The new file appears with the list of files in the selected folder.
Files uploaded via the FTP browser to the ftpIn directory are automatically processed and loaded in the client's campaigns' view in LVP. For more information, contact the LiveVox Customer Care Team.