Configuring SAML2.0 on Azure

To configure SAML2.o on Azure:

Creating the SAML Application on Azure

1. Log in to your Microsoft Azure account with the required credentials and select Azure Active Directory in the welcome screen.
   
   
   
2. In the Azure Active Directory screen, select Enterprise Applications, and click Add. Add basic information such as Name, Tenant ID, Primary Domain, and so on. 
   
   
   
3. In the Enterprise applications screen, click New Application.
   
   
   
4. Click Create your own application.
   
   
   
5. The app gets created and you can add users and set up SSO. Click Set up single sign on.
   
   
   
6. Select SAML as the SSO method.

Obtaining Parameters from the LiveVox Portal

1. To obtain the information from the Security tab of the Client editor on LVP for the SAML configuration, on LVP, navigate to the Configure > Client > Security tab. Click See Instructions.
   
   
   
2. Obtain the URLs listed on the screen.
   

Configuring the SAML Parameters on Azure

1. Edit the basic SAML configuration on Azure with URLs obtained from LVP. Enter URLs in the Identifier (Entity ID), Reply URL, and Single Sign On URL fields.
   
   
   
2. To configure SSO on LVP, use the metadata URL.
   
   
   
3.  Optionally, you can add the required attributes manually. 
   1. Copy the URLs from Azure.
      
   2. Download the certificate from Azure.
      
   3. Add the URLs to the appropriate fields on LVP. On LVP, navigate to the Configure > Client > Security tab.
      
      Issuer URL is Azure AD Identifier and the Single Sign On URL is the Login URL.  The certificate is Certificate (Base64). 

4. To make your Azure app compatible with LVP, in the Attributes and Claims section, select the Edit button and modify Unique User Identifier and send the attribute associated with your email.
   

   Ensure that your users on LVP and Azure have the same email IDs.

5. Test your configuration.