Use this module to connect to an HTTP API for a WebService API call.
Provides the ability to configure web service interactions by supplying the web services URL, parameters, credentials, timeout, and variables to store the response result. The parameters enable you to configure it with a notation specifying the source of the value. The outcomes are saved as variables and interact with the contact flow through the Contact Flow Variables button.
| Message Properties | Definition |
| Service URL | Define URL for web services interactions. |
| Request Method | Define the request method. |
| Request Parameter Mapping | The mapping parameter used to map web requests. |
| Response Variables Mapping | The mapping parameter used to map web responses. |
| Advanced Properties | Definition |
| Authentication Mode | Sets the authentication mode to none or basic. |
| Authentication User Name | The authentication user name for HTTP login. |
| Authentication Password | The authentication password for HTTP login. |
| Connection Timeout | The error that occurs as a result of a script exceeding the maximum timeout value. |
| Read Timeout | The read timeout is the timeout on waiting to read data. |
| Request Header Mapping | The annotation used to map web requests onto specific handler classes or handler methods. |
| Request Type (Content-Type) | Sets the content request data type. |
| Response Type (Accept) | Sets the content response data type. |
| Internal ACD Request | Enables internal ACD requests. |