Navigate to the Client editor by selecting Configure > Client/Service > Client from the Navigation Panel.
The Client editor main page offers the following tabs and links:
- General – Displays the main settings for the selected service. See Client Editor - General Tab section for detailed information.
- Call Centers – Breakdown of current call centers and very basic composition. See Client Editor -Call Centers Tab section for detailed information.
- Campaigns – This section allows you to view and control dialing lists. See Client Editor - Campaigns Tab section for detailed information.
- Change History – View all recent adjustments in the Client editor. See Client Editor - Change History Tab section for detailed information.
- Billing – Displays billable add-on products (view only). See Client Editor - Billing Tab section for detailed information.
- Phone Numbers – Provides a consolidated view of how phone numbers route through the platform. See Client Editor - Phone Numbers Tab section for detailed information.
- Job History – Reporting jobs histories are available (and searchable) from here.See Client Editor - Job History Tab section for detailed information.
- Jobs – Reporting jobs, their steps, and status are available from this section. See Client Editor - Jobs Tab section for detailed information.
- Messaging – Here you can find the default input filter as well as the very flexible 'Properties' section. See Client Editor - Messaging Tab section for detailed information.
- Portal – Displays the settings for Agent Desktop. The icon at the top left of your Voice Portal can be customized with your own unique image. See Client Editor - Portal Tab section for detailed information.
- Security – Centralized control over security configuration options for both LVP and ACD users. See Client Editor - Security Tab section for detailed information.
- Settings – Displays the general settings on the client level. See Client Editor - Settings Tab section for detailed information.
- Services – Details on each service, including current dialing information, are available here. See Client Editor - Services Tab section for detailed information.
Voice Pool – The Voice Talents accessible when assigning dial attributes to a campaign is controlled here. See Client Editor - Voice Pool Tab section for detailed information.
- Client Site - Click the Client Site link to access the main screen of the LiveVox Voice Portal.
- Agent Site - Click the Agent Site link to access the LiveVox Agent Desktop sign in screen.