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The Action Rules Report lists all the rules that you have configured.

The report provides information, such as Rule name, Total Interactions, # of Rule Applied Interactions, and Rule Applied Percentage.

  • Use to search for a specific report.
  • Use to search for interactions based on a filter criterion.
  • Click on the Total Interactions, or # of Rule Applied Interactions data highlighted in blue to go to the Search and Score screen for those interactions.


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