The Rule Contact Counts tab allows you to search the contact attempts made, and the remaining attempts for a specific contact, a specific phone number, or a contact-phone combination.
To search rule contact counts:
- Enter the filter value in the Filter box to get the list or click the advance search button in the upper-right corner to specify multiple filter values. The search options appear.
- Enter the contact number, phone number, or email address in the filter panel. You can specify clients and the rule ID to narrow the search.
Click Apply to get the rule contact counts. The contact counts appear. Hover the mouse over the Contact attempt to see the remaining contact attempts.
In the results screen, rules that have a limit specified and have attempts remaining within those limits will have the attempt count highlighted in green. Attempt counts for limits that have been reached are highlighted in red. You can view the limits (contact, phone-contact, phone, or email) by looking at the highlighted cells.