With the wide range of configurability, it is necessary to have very specific information including the type, scope, frequency, and delivery method desired before initiating a job setup request. Here are your options:
- Desired report type selected from the available Reporting Suite categories
- Inbound Reports
- Call Reports
- Campaign Reports
- Agent Reports
- Billing Reports
- The scope of the report
- Client
- CallCenter
- Delivery frequency
- End of campaign (EOC)
- Scheduled for intermittent delivery
- End of day (EOD)
- Delivery method
- SFTP
Automated jobs for all standard reports can be scheduled through Jobs tool. Contact the LiveVox Customer Care Team to request and create these jobs.