.Work Queue Config vU15

The Work Queue Config feature enables you to modify the existing task types listed in the report.

Modifying a Task Type

You can modify a task type in the Work Queue Config window. 

To modify a task type:

1. On the WFO tab, click Work Queue > Work Queue Config.
   The Work Queue Config window appears.
2. Double-click the task type you want to edit.
   The Task Settings dialog box appears.
3. Modify the values in the following fields as required:
   • Subject: Indicates the subject of the task.
   • Priority: Indicates the priority of the task. Default options are High, Medium, and Low.
   • Duration Days: Indicates the duration (in days) for the selected task type.

4. Click Save.

   Note

   The Auto Approve and Reject options are currently available only for the Scheduling task type.