The following table describes the subtabs that appear on the Scripts tab.
Subtab | Description |
---|---|
SCRIPTS | Enables you to view and manage scripts and assign scripts to services. |
Design | Enables you to design a script page, including its layout. |
Properties | Enables you to specify the properties of a script page. |
Style | Enables you to specify a style for the script page. |
Events | Enables you to define actions or events for the script page. |
Director | Enables you to create and manage events for use within the script. The ability to create and manage events is vital to providing a flexible and dynamic workspace for agents. |
Preview | Enables you to preview and test the script page from an agent's perspective. |
Data | Enables you to define a new variable to be used within the script and import screen pop variables from the LiveVox platform. |
Javascript | Enables you to define or embed custom JavaScript to be used at the script page level. |
Report Config | Enables you to retrieve the information stored in the database that is collected during a call. |
Change History | Enables you to view all the changes made to the script. |