Navigate to contact timing by selecting the Configure > Dialing Config > Contact Timing from the Navigation Panel.
The Contact Timing editor main screen offers the following tabs and buttons:
- Tabs
- General – Displays the selected contact timing strategy settings.
- Change History – Displays change history on the selected contact timing strategy.
- Buttons
- Add – Creates a new contact timing strategy.
- Copy - Copies an existing contact timing strategy.
- Save – Saves all changes on the selected contact timing strategy.
- Delete – Deletes the selected contact timing strategy.
- Cancel – Cancels the current updates.