Navigate to contact timing by selecting the Configure > Voice > Contact Timing from the Navigation Panel.
The Contact Timing editor main screen offers the following tabs and buttons:
- Tabs
- General: Displays the selected contact timing strategy settings.
- Change History: Displays change history on the selected contact timing strategy.
- Buttons
- Add: Creates a new contact timing strategy.
- Copy: Copies an existing contact timing strategy.
- Save: Saves all changes on the selected contact timing strategy.
- Delete: Deletes the selected contact timing strategy.
- Cancel: Cancels the current updates.