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Navigate to the CID Package by selecting Configure > Dialing Config > CID Package from the Navigation Panel.



The CID Package main screen offers the following tabs and buttons:

  • Tabs
    • General - Displays a list of Caller ID numbers for the selected package. See Inspecting packages section for detailed information on how to inspect CID packages.
    • Change History - Tracks and displays the changes made to the CID package.
    • Map - Displays a map with the states and color code which depends on the amount of Caller ID numbers available. See Inspecting CID Map section for information on viewing CID packages for states.
    • Service Mapping - Displays which outbound services the CID packages are assigned to. See Services with CID Packages section for detailed information services assigned to the selected CID pacakge.
  • Buttons
    • Export – Exports CID package numbers.  The DIDs and details will be exported in a CSV file.
    • Cancel – Disabled.
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