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To access this feature, click Configure > Voice > CID Package on the LVP.

 

Use the Quick Search field to filter and locate a specific CID package.

To view the details of a CID package, double-click the row. The CID package window displays the following tabs and buttons:

  • Tabs
    • General - Displays a list of Caller ID numbers for the selected package. See Inspecting packages for detailed information on how to inspect CID packages.
    • Change History - Tracks and displays the changes made to the CID package.
    • Map - Displays a map with the states and color code which depends on the amount of Caller ID numbers available. See Inspecting CID Map for information on viewing CID packages for states.
    • Service Mapping - Displays which outbound services the CID packages are assigned to. See Services with CID Packages for detailed information on services assigned to the selected CID package.
  • Buttons
    • Export – Use this button to export CID package numbers to a CSV file.
    • Cancel – Use this button to close the CID package window.
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