.Export Format Navigation vFall23

To access the Export Format configuration window, on the Configure tab of the LiveVox Portal, click Input / Output > Export Format.

Select the editor and format you want to view/adjust, from the Editor and Format drop-down lists.

The Export Format window displays the following fields:

Field	Description
Editor	Enables you to select the editor where the format will be available. Currently, you have three options; Agent, Contact, and Report Map.
Format	Enables you to select the required format for the selected editor.
Format Details	Format Id: The unique export format ID Name: The name of the export format Description: The description of the export format Delimiter: The delimiter for export format Line Break: The line break style Sort By Field: Defines how the results should be arranged in the export file. Sort Order: Sets the sort results in Ascending or Descending. Add Quotes To: Specifies which fields should be placed in quotes Print Header: Indicates whether a header row is included in the export file.
Column Mapping Details	ID: The mapping ID Field: The mapped field which represents a column in your export file. Header: The header name assigned to the column. Date Format: The date format applied to a field if any. Number Format: The number format applied to a field. Timezone: The time zone which applies on date or time fields. Fixed Width Size: The fixed width size of the field if any. Padding Chars: The number of padding characters if Fixed Width Size is configured. Alignment: The alignment style of the column in the export file. Order: The number which specifies the order of the column in the export file.

The Export Format window displays the following buttons:

Button	Description
Add Mapping	Creates a new mapping column. For more information, see Add Mapping.
Delete Mapping	Deletes the selected column mapping. For more information, see Delete Mapping.
Copy Format	Copies the selected format.
Add New Format	Creates a new format. For more information, see Create a New Export Format.
Delete Format	Deletes the selected format. For more information, see Delete an Export Format.
Save Format	Saves updates on the selected format.
Cancel	Discards the changes.

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