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Steps to update the existing input filter are similar to those used to create a new filter.

  • To add mapping:
    • Click the Add Mapping button and enter in the position, source columns, and transformation.


    • Repeat step for each column of input file data that should be stored by LiveVox.
  • To update mapping:
    • Select the row you want update.
    • Double click on the row you want to update.



    • Enter/select the required value.
    • Click the Save button to update the mapping.
  • To delete mapping:
    • Select the row you want deleted.
    • Click the Delete Mapping(s) button.
    • Once all the changes are made click the Save button to save your changes.
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