.Dial-Time Phone DNC - File Upload vU9

To upload a new DNC/suppression file:

1. Navigate to the Phone Number, SMS, or E-Mail tab for which you want to upload the DNC file.

2. Click the Upload DNC File button. An Upload DNC window appears.
   
   

   • The file must be in .csv format. The data format for each row is as follows:
     • Phone Number DNC file and SMS file - Phone number, Contact Group Id, Days To Expiry.
     • E-Mail Address - Email, Contact Group Id, Days To Expiry.
       
   • If a phone number or email address within DNC editor does not have a Contact Group associated, the phone number is restricted at the client level at dial-time regardless of the DNC Contact Group mapping in the Service editor.
   • You can specify 1 day for Days to Expiry column for daily DNC, SMS, and E-Mail suppression.
   • You can upload a file containing up to 100k records. If a file exceeds this limit, the upload is rejected and an error message is displayed.

   

3. The below screen shows the Upload DNC popup when uploading the DNC file.

1. Click on either the File field or the green arrow icon to navigate to the local directory that contains your upload file.
2. Select the file to upload. 
3. Select the Include Header? checkbox if DNC file contains header row.
4. Click Import button to import DNC entries.
5. This will add the DNC upload task to the user tasks queue. You can view these tasks by selecting User Tasks option from the User drop-down menu. For more information on viewing the status of user tasks, see Viewing User Tasks section.