.Add Mapping vU14

To add a new mapping column in the export format:

1. Click Add Mapping from the bottom menu.  The Add Mapping window opens.
   
   
2. Specify all the mapping details. The following options define a mapping: 
   • Editor: Select the required editor from the Editor drop-down list. Currently, you have two options; Agent and Contact.
   • Format: Displays the name of the export format in which you are mapping the field as a column
   • Field: Select the required field from the drop-down list. This selected field is going to be a column in your export file. 
   • Header: Displays text as active agent. 
   • Date Format: Select the date format option depending on the field you are adding.  For example, if a date or time DB field is mapped, you must select a date format from Date Format drop-down list.  
   • Time Zone: Select a time zone from the drop-down list (optional).
   • Number Format:  Select the number format option depending on the field you are adding. For Example, if a phone DB field is mapped, you must set a number format from the Number Format drop-down list.
   • Fixed Width Size: If the column width is fixed and not delimited, you must specify values in the following fields:
     
     1. Fixed Width Size
     2. Padding Chars
     3. Alignment
3. Click Ok to add a mapping.