This document provides an overview of new features and enhancements to existing features of the LiveVox User Portal in the LiveVox U15 release.
New Features
This section describes the new features in the following product categories.
Controls
Feature 1
<Brief description of the feature without screenshots or procedures.>
Feature 2
<Brief description of the feature without screenshots or procedures.>
Data Management
Insight
Non-Voice
Quality
Voice
Enhancements
This section describes the enhancements in the following product categories.
Controls
Feature 1
<Brief description of the feature without screenshots or procedures.>
Feature 2
<Brief description of the feature without screenshots or procedures.>
Data Management
Insight
Non-Voice
Proactive Web Chat
You can now trigger chat-based invitations for your customers when they visit your website.