This document provides an overview of the new features and enhancements to existing features of the LiveVox Agent Portal in the LiveVox <release number> release.
New Features in LiveVox U13 Agent Portal
This section describes the new features in the LiveVox <release number> release.
New Feature 1
<Description of new feature.>
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New Feature 2
<Description of new feature.>
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Enhancements in LiveVox U13 Agent Portal
This section describes the enhancements to existing features in the LiveVox <release number> release.
Email Readability
To improve readability, email formatting now contains the following enhancements:
- The original email message is separated from the subsequent messages.
- All the elements of the email message (for example, sender, recipient, subject, and body) are clearly distinguished from each other.
- Date and time when the email message was sent appear in the smart date format.
Known Limitations in LiveVox U13 Agent Portal
This section contains the known behaviors, system maximums, and limitations in the LiveVox <release number> release.
Known Limitation 1
<Description of known limitation.>
Known Limitation 2
<Description of known limitation.>
Known Issues in LiveVox U13 Agent Portal
This section contains the known issues in the LiveVox <release number> release.
Known Issues 1
<Description of known issues.>
Known Issues 2
<Description of known issues.>
Fixed Issues in LiveVox U13 Agent Portal
This section contains the issues fixed in the LiveVox <release number> release.
Fixed Issues 1
<Description of fixed issues.>
Fixed Issues 2
<Description of fixed issues.>