Release Notes
PDAS v11.0
Overview
Documentation Purpose
This document provides an overview of the features and functionality included in Phone Dial Attempt Supervisor (PDAS) v11.0.
New Features
Single Sign-On for PDAS
With PDAS v.11,
- If your LiveVox portal is on U11 and you are accessing Phone Dial Attempt Supervisor from within the LiveVox portal, you are no longer required to use multiple sign-ins.
- If your LiveVox portal is on U10 or lower version, you will continue using multiple sign-ins.
- If you are using Phone Dialing Attempt Supervisor as a stand-alone application, in other words, you are accessing it outside of the LiveVox portal, you will need to update your URL to the links similar to those below (provided by LiveVox). Once you upgrade to the new version of PDAS, do not forget to clear existing cache and cookies and delete old links.
Customers are encouraged to migrate to the latest versions of PDAS and LiveVox releases. To request an upgrade, contact the Client Services team at client-services@livevox.com.
Support Contacts
24 Hour Support Line: 888.477.3448
Support Email: support@livevox.com
This document is an unpublished work protected by the United States copyright laws and is proprietary to LiveVox, Inc. (“LiveVox”). Disclosure, copying, reproduction, merger, translation, modification, enhancement, or use by anyone other than authorized employees, clients or licensees of LiveVox, and its affiliate companies, without the prior written consent of LiveVox, is prohibited. This document is intended as a guide to assist users of systems provided by LiveVox, and does not constitute the provision by LiveVox of any legal or compliance advice. Compliance by authorized clients or licensees of LiveVox with all applicable local, state, federal, or foreign laws and regulations is the sole responsibility of those authorized clients or licensees. Further, features and services that rely on third party performance are subject to the errors and omissions of those third parties, over which LiveVox has no control. LiveVox therefore disclaims all liability resulting from or arising out of any services supplied by or through any third-party vendor or any acts or omissions of the applicable third party vendor. Additionally, LiveVox makes no representations or warranties with respect to the accuracy of content supplied by parties other than LiveVox.
For Internal and Client Use Only