This document provides an overview of new features and enhancements to existing features of the LiveVox Agent Portal in the LiveVox <release number> release.
New Features
This section describes the new features in the following product categories.
Controls
Feature 1
<Brief description of the feature without screenshots or procedures.>
Feature 2
<Brief description of the feature without screenshots or procedures.>
Data Management
Insight
Quality
Non-Voice
File Sharing Through Web Chat
You can now send and receive files from your customers through web chat.
Voice
Enhancements
This section describes the enhancements in the following product categories.
Controls
Feature 1
<Brief description of the feature without screenshots or procedures.>
Feature 2
<Brief description of the feature without screenshots or procedures.>