You can enable the SPC functionality on Standard Agent Desktop or Agent Desktop with Designer.
To enable the functionality on Standard Agent Desktop :
- Navigate to Configure > Agents > Agent Desktop.
- Select the desktop (associated with the standard agent desktop service) from the Desktops drop-down menu.
- Select the Agent Panel + Extended Panel option.
- Add Secure Payment Capture widgets.
- Click the Save Agent Desktop button.
- Select the Agent Panel option for the same desktop.
- Click the Save Agent Desktop button.
To enable the functionality on Agent Desktop with Designer:
- Navigate to Configure > Agents > Agent Desktop.
- Select the desktop (associated with the designer desktop service) from the Desktops drop-down menu.
- Select the Agent Panel + Extended Panel option.
- Add Secure Payment Capture widgets.
- Click the Save Agent Desktop button.
- Select the Agent Panel + Designer option for the same desktop.
- Click the Save Agent Desktop button.
- Navigate to the Designer tab.
- Select the required designer desktop from the Designer Desktop drop-down menu.
- Click the Save Agent Desktop button.