Duplicate file check allows clients to prevent repeated files from uploading and dialing the same numbers or accounts twice. This is an optional feature set in the input filter properties of the Client and Service editors.
By default, duplicate phones are checked within a service and client.
To modify the default behavior, navigate to the Messaging tab in the Client or Services editors, and use the exclusion_field and exclusion_range properties within the input filter selected.
The following property options are available:
Property Name | Property Value (Sample or all possible values) | Comments |
client_wide_exclusion | 0/1 | 0 by default; the site-wide phone/acct duplicate check is not on and scrubs will be service specific. 1 activates, keeping duplicates from loading cross-service. Works in conjunction with exclusion_range and exclusion_fields to define whether phone &/or acct and number of days. |
exclusion_fields | PATIENT_PHONES <=default ACCOUNT <=only account ACCOUNT|PATIENTPHONES <=either acct or phone ACCOUNT&PATIENT_PHONES <=both acct and phone 0 <=DISABLES | The same-service duplicate scrub default is phone. Other values define what the additional check field will be, if any. |
exclusion_range | 0/1/2/3/LAST_SUNDAY | The day value for a multi-day duplicate scrub. This trumps the default 1 day duplicate check and keeps accounts loaded on day 1 from being loaded until after day 3 (if value=3). |
The following is a sample setup for clients with ACCOUNT scrub and an exclusion range of 1.
To add a property that is currently absent (so using default):
- Click Add Property.
- Select from the list and enter the property value.
- Click Save.
In the example below, any list will be compared against all lists loaded on the site for the past 3 days, and duplicate accounts or phone numbers will be scrubbed out.
