This Training on Demand module helps with quick and independent training for agents using the LiveVox Agent Desktop.
All training content is provided for information purposes only. You should test and confirm proper functionality of all features before use in a production environment.
Agent Training Modules
- Training for Agents using LVC/Soft Phone (based on Platform v.5.0)
- Training for Agents using "Call Using Computer" /WebRTC (based on Platform v.5.0)
- Training for Agents using TDM/Desk phone (based on Platform v. 5.0)
- Agent Training - TDM – Desk Phone v.7.0
- Agent Training - WebRTC - v.7.0
- Agent Training - LVC- v.7.0