You can create copies of the default user roles and modify the permissions and security powers in the Roles window.
To add and configure a new role:
- Click Add.
- The Add Roles pop-up window appears.
- In the General Info section:
- Specify a name for the role in the Name field.
- Select the LiveVox standard default role from the Select a role to start with drop-down list, on which the new role needs to be based.
- Click the right arrow (
) to start defining security powers in various features in LiveVox Portal. - Click Save.
To view the LiveVox standard roles and permission information, see User Roles and Permissions.