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To add a new maaping column in the export format:

  1. Click the Add Mapping button from the bottom menu.  This will open the Add Mapping screen.

  2. Specify all the mapping details. The following options define a mapping: 
    • EditorSelect the required editor from the Editor drop-down menu. Currently, you have only Agent editor as an option.
    • Format: Displays the name of the export format in which you are mapping the field as a column
    • Field: Select the required field from the drop-down list. This selected field is going to be a column in your export file. 
    • Header: Displays text as active agent
    • Date Format: Select the date format option depending on the field you are adding.  For example, if a date or time DB field is mapped, selecting a date format from Date Format drop-down list is required.  
    • Time Zone: Selecting a time zone from the drop-down list is optional.
    • Number Format:  Select the number format option depending on the field you are adding. For Example, if a phone DB field is mapped, the number format from Number Format drop-down must be set.
    • Fixed Width SizeIf the column is fixed width instead of delimited the following fields are required:
      1. Fixed Width Size
      2. Padding Chars
      3. Alignment
  3. Click Ok to add a mapping.
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