.Uploading and Requeueing Campaigns from the Campaign Control Panel vU14

The LiveVox Portal (LVP) allows you to upload a new campaign or requeue a finished campaign from the service's Campaign Control panel. To upload a campaign:

• Select the service to which you want to upload a campaign from the navigation panel 
• Select Upload. 
  

• This opens the Upload Campaign screen. 
• Select Choose File and select the required campaign file.
• Add the required information as when uploading a campaign through the campaign manager:
  
  • Operator phone
  • Caller ID
  • Callback phone (this field is required)
  • Voice
  • AM option
  • Dialing Strategy
  • Scrub
• Select Upload to upload your campaign file.
  
  

The campaign is uploaded and it appears in the Campaign Control panel.

To requeue a campaign file:

• • Select the finished campaign file.
• Select Requeue.
  
• This opens the Requeue Campaign file screen. Update the campaign attributes as you would when uploading a new campaign.