The default dialing prioritization strategy is the Curfew Only Strategy. This can best be explained as the "follow the sun" method, where we dial from the East to the West within the allowable calling hours.
In the Service Page, when a dialing list is loaded to a service, it is automatically broken out by time zone.
The default dialing will be in the order presented (received) within your file. You also have the option to dial any time zone in any order (as long as you are within allowable dialing hours of the respective time zone) by simply checking or un-checking the call box next to each specific time zone.
Any time an account in your file falls under the zip/area code mismatch logic it will show under Safe time zone.
The zip/area code logic works by comparing the zip code of an account against the area code associated with that account. If there is a mismatch between the geographical locations indicated by these two values (area code vs. zip code), the account is placed into the Safe time zone for dialing 11am – 9:00pm ET as the service's Dialing Profile allows.
Please note:
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