To access the Services editor, go to Configure > Service > Services.

The Services editor main page offers the following tabs and buttons:

Tabs

• General: Contains the basic settings for the service (that is, the value specified in the Service field). For more information, see the Services General Tab section. 
• Change History: Contains a history of the changes made to the service. For more information, see the Services: Change History Tab section. 
• Click Distribution: Enables permitted users to configure preferred click distribution. For more information, see the Services - Click Distribution Tab section. 
• Inbound: Contains the allowed inbound hours for the service. For more information, see the Services - Inbound Tab section. 
• Messaging: Contains the default input filter and properties. For more information, see the Services - Messaging Tab section. 
• Phone Numbers: Contains the default phone numbers for the service. For more information, see the Services - Messaging Tab section. 

• Preview Settings: Contains the preview settings. For more information, see the Services - Preview Settings Tab section. 
  

  This tab appears only if the value in the Service Type field of the General tab is Preview All (Preview) or API Enabled (API Enabled).

  
  

• Routing: Enables you to view and select the preferred routing method (that is, service, service group, or agent teams). For more information, see the Services - Routing Tab section. 
• Settings: Contains advanced settings for the service. For more information, see the Services: Settings Tab section. 
• Termination Codes: Contains termination codes assigned to the service. For more information, see the Services - Termination Codes Tab section. 

Buttons

• Delete: Enables you to delete the service. For more information, see the Deleting Services section. 
• Change Call Center: Enables you to move the service to a different call center. For more information, see the Move Services to a Different Call Center section. 
• Copy Service: Enables you to copy the service. For more information, see the Copying Services section.