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The Security tab of Client editor has the centralized control over security configuration options for both users and agents.

Admin Guides copy > .Client Editor - Security Tab vU9 > image2019-1-4 13:10:19.png

Password Expire Days - Sets the number of days for the password expiration. Applies to both users and agents.

When implementing a password expire period for the first time, or reducing the number of days in the current period, it is recommended that all agents be logged out to prevent any call interruption due to password expiration. In addition, if your portal uses any LiveVox Custom Applications (Scripter, for example) or you are unsure if you have integrated these types of apps, please reach out to your Account Management team before adding, removing or making any changes to the Password Expire Period as this may interrupt any active LiveVox Custom Applications.

Max Failed Login Attempts LVP - Set number of password attempts after which the user will be locked out. Login attempts must be a number between 1 and 9.
Max Failed Login Attempts Agent - Set the number of password attempts after which the agent will be locked out. Login attempts must be a number between 1 and 9.
Browser Session Security - If selected, the user will have to log back in any time the browser is closed.
Password Strength - Set password strength by using the slider.

Medium - Password must be a minimum of eight characters in length containing at least one digit, one letter, and different than the last four passwords.
Strong - Password must be a minimum of eight characters in length containing at least one digit, one letter, one special character, and different than the last four passwords.
Very Strong - Password must be a minimum of 12 characters in length containing at least one digit, one letter, one special character, and different than the last four passwords.

Hover the mouse over the password strength slider to get the description of the password strength requirements.

Admin Set Passwords Are Temporary - Requires LiveVox Voice Portal users and agents to change the password on the first login or on updating the password by the permitted LiveVox Voice Portal user.

If the permitted LiveVox Voice Portal users change the password for their own user account, they are not prompted to change the password.

The Subnet IP - list of permitted IPs that can access the voice portal. Permitted users can add/delete the IP's as well as export files in .csv format.