With the wide range of configurability, it is necessary to have very specific information including the type, scope, frequency, and delivery method desired before initiating a job setup request. Here are your options:

• Desired report type selected from the available Reporting Suite categories

• Inbound Reports
• Call Reports
• Campaign Reports
• Agent Reports
• Billing Reports

• The scope of the report

• Client
• CallCenter

• Delivery frequency

• End of campaign (EOC)
• Scheduled for intermittent delivery
• End of day (EOD)

• Delivery method
  • E-mail
  • SFTP