A keyword list is a searchable list of words and phrases generally grouped by a topic. You can categorize and group the keywords into a keyword list, based on the meaning and usage of the keywords. 

You can customize the displayed report table as follows.

OptionProcedure
Display or hide certain columns in the table.
  1. Click the arrow next to any column heading, and then click the Columns option.
  2. If you want to display certain columns in the table, select the checkboxes next to their names.
  3. If you want to hide certain columns in the table, clear the checkboxes next to their names.
Sort the values in a column in ascending or descending order.Click the column heading once or twice as required. Alternatively, you can click the arrow next to the column heading, and then select the Sort Ascending or  Sort Descending option.
Filter the statistics based on a column.Click the arrow next to the column heading, and then use the Filters option. 
Lock or unlock a column.Click the arrow next to the column heading, and then click the Lock or Unlock option.


  • To search for a specific keyword list, use the Filter field. 
  • To view details of only active keyword lists, select the Active Only checkbox.
  • To delete a keyword list, select the keyword list and click Delete. 
  • To refresh the list, click the Refresh icon ().



  1. Click New. 
    The New Keyword List popup window appears.
  2. Specify a name for the keyword list. 
  3. Click Save. 
    The new keyword list appears.
  4. Double-click the new keyword list that you added, and then click the Settings tab.
  5. Select the Active checkbox to make the status of the keyword list active.
  6. Select the In Word Cloud checkbox to make the keyword list available to consider for generating the word cloud.
  7. Click Save.
    The new keyword list appears on the table. Once you created a new keyword list, you can add keywords to the list. 


  1. Double-click the required keyword list.
  2. On the Keywords tab of the keyword list details page, click New. 
  3. Enter the new keywords that you want to add to the keyword list.
  4. Click Save.

You can add unlimited keywords to a keyword list.


  • To search for a specific keyword, use the Filter field. 
  • To modify a keyword, select the keyword that you want to modify and click Edit, or double-click the keyword, and make the changes in the Edit Keyword popup window.
  • To delete a keyword, select the keyword and click Delete.
  • To refresh the list of keywords, click the Refresh icon ().


The History tab displays the change history of the selected scorecard keyword list. The table shows the description of the changes made, the name of the user, and the date and time of all changes. The timestamp in the Changed On column is represented in Eastern Time.



  1. Select the keyword list that you want to modify and click Edit. Alternatively, in the Keyword List window, double-click the keyword list that you want to modify.
    The Settings tab appears.
  2. You can:
    1. Change the name of the keyword list.
    2. Make the status of the keyword list active, by selecting the Active checkbox.
    3. Select the In Word Cloud checkbox to make the keyword list available to consider for generating the word cloud.
  3. Click the Keywords tab and then click New. 
  4. Enter the new keywords that you want to add to the keyword list.
  5. Click Save.


  1. Click Copy.
    The Copy Keyword Lists from Another Client popup window appears.
  2. Select the client from the Client drop-down list.
    The keyword lists configured for the selected client appear in the Available column. 

  3. Select the desired keyword list(s) from the Available column and then click the right arrow to move it into the Selected column.

    • To search for a specific keyword list, use the Filter by name field.
    • To remove a keyword list from the Selected column, select the list and then click the left arrow.
    • To revert all your changes, click the reset icon.


  4. Click Save.