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  Version Published Changed By Comment Actions
CURRENT (v. 121) Mar 29, 2022 04:33 Bhavana Bendale  
v. 120 Mar 29, 2022 03:31 Bhavana Bendale
v. 119 Mar 29, 2022 03:31 Bhavana Bendale
v. 118 Mar 24, 2022 01:02 Manisha Hegde
v. 117 Mar 23, 2022 05:07 Manisha Hegde Added a warning in the beginning.
v. 116 Mar 08, 2022 04:03 Sabita Rao
v. 115 May 12, 2021 07:14 Soumya Krishnan
v. 114 May 12, 2021 06:32 Soumya Krishnan
v. 113 May 12, 2021 06:29 Soumya Krishnan
v. 112 Oct 30, 2020 07:50 Bhavana Bendale
v. 111 Oct 27, 2020 10:55 Soumya Krishnan
v. 110 Oct 23, 2020 14:08 Soumya Krishnan
v. 109 Oct 20, 2020 13:05 Manisha Hegde
v. 108 Oct 20, 2020 12:43 Manisha Hegde Added a note about the max. no. of agents that a supervisor can chat with (https://jira.livevox.com/browse/CC-19793).
v. 107 Sept 03, 2020 09:05 Rajiv Jayanth
v. 106 Aug 13, 2020 02:03 Rajiv Jayanth
v. 105 Aug 11, 2020 11:36 Soumya Krishnan
v. 104 Aug 11, 2020 11:30 Soumya Krishnan
v. 103 Aug 11, 2020 11:26 Soumya Krishnan
v. 102 Aug 11, 2020 08:44 Rajiv Jayanth
v. 101 Aug 11, 2020 08:36 Rajiv Jayanth
v. 100 Aug 10, 2020 04:51 Soumya Krishnan
v. 99 Aug 10, 2020 03:41 Rajiv Jayanth
v. 98 Aug 10, 2020 03:23 Soumya Krishnan
v. 97 Aug 10, 2020 03:20 Soumya Krishnan
v. 96 Aug 10, 2020 02:10 Soumya Krishnan
v. 95 Jul 08, 2020 04:41 Manisha Hegde Removed an RN related to email and SMS channels because it is available in U12 (added to U12 RN).
v. 94 Jul 06, 2020 04:29 Soumya Krishnan
v. 93 Jul 06, 2020 01:55 Soumya Krishnan
v. 92 Jul 06, 2020 01:51 Soumya Krishnan Reverted from v. 88
v. 91 Jul 06, 2020 01:25 Soumya Krishnan
v. 90 Jul 06, 2020 01:22 Soumya Krishnan
v. 89 Jul 06, 2020 00:51 Soumya Krishnan
v. 88 Jul 02, 2020 08:04 Bhavana Bendale
v. 87 Jul 02, 2020 07:58 Bhavana Bendale
v. 86 Jul 01, 2020 12:22 Manisha Hegde
v. 85 Jul 01, 2020 11:11 Manisha Hegde
v. 84 Jun 30, 2020 03:25 Manisha Hegde Added RNs that are backported from U14 to U13
v. 83 Jun 18, 2020 04:41 Manisha Hegde
v. 82 Jun 12, 2020 09:20 Manisha Hegde
v. 81 Jun 08, 2020 07:35 Bhavana Bendale
v. 80 Jun 08, 2020 07:30 Manisha Hegde Added an image to an RN.
v. 79 Jun 08, 2020 06:58 Manisha Hegde Addressed editorial review comment.
v. 78 Jun 08, 2020 06:39 Manisha Hegde Added a new RN due to DOC-3706.
v. 77 Jun 08, 2020 03:16 Bhavana Bendale
v. 76 Jun 08, 2020 01:13 Shankar Manjunath
v. 75 Jun 08, 2020 01:10 Shankar Manjunath
v. 74 Jun 08, 2020 00:56 Shankar Manjunath
v. 73 Jun 08, 2020 00:54 Shankar Manjunath
v. 72 Jun 05, 2020 02:19 Shankar Manjunath
v. 71 Jun 05, 2020 02:10 Shankar Manjunath
v. 70 Jun 05, 2020 02:09 Shankar Manjunath
v. 69 Jun 04, 2020 10:13 Manisha Hegde In the Monitoring Email Queues and Monitoring SMS Queues sections, removed the content related to a requirement that is not implemented in U13.
v. 68 Jun 01, 2020 03:02 Manisha Hegde Updated the Basic Service release note.
v. 67 May 25, 2020 02:12 Manisha Hegde Reverted the change due to ATG-11809.
v. 66 May 25, 2020 01:25 Shankar Manjunath
v. 65 May 18, 2020 11:48 Manisha Hegde
v. 64 May 18, 2020 11:47 Manisha Hegde
v. 63 May 18, 2020 11:46 Manisha Hegde Added the Generating an SMS Through a Ticket Workflow section to cover DOC-3233.
v. 62 May 18, 2020 01:23 Shankar Manjunath
v. 61 May 18, 2020 01:19 Shankar Manjunath
v. 60 May 18, 2020 01:01 Shankar Manjunath
v. 59 May 18, 2020 00:50 Bhavana Bendale
v. 58 May 18, 2020 00:02 Bhavana Bendale
v. 57 May 14, 2020 07:01 Bhavana Bendale
v. 56 May 14, 2020 01:26 Soumya Krishnan
v. 55 May 14, 2020 01:20 Soumya Krishnan
v. 54 May 13, 2020 05:11 Bhavana Bendale
v. 53 May 13, 2020 02:22 Bhavana Bendale
v. 52 May 13, 2020 02:13 Bhavana Bendale
v. 51 May 07, 2020 03:44 Manisha Hegde Created an RN for DOC-4030; fixed anchor links.
v. 50 May 06, 2020 09:43 Shankar Manjunath
v. 49 Apr 30, 2020 08:30 Manisha Hegde
v. 48 Apr 29, 2020 11:43 Manisha Hegde
v. 47 Apr 29, 2020 11:11 Manisha Hegde Added the Teckst RN due to DOC-3800.
v. 46 Apr 29, 2020 09:13 Manisha Hegde
v. 45 Apr 29, 2020 06:54 Manisha Hegde Updated the RN for DOC-3824.
v. 44 Apr 29, 2020 06:54 Manisha Hegde
v. 43 Apr 24, 2020 05:11 Bhavana Bendale
v. 42 Apr 23, 2020 15:02 Manisha Hegde
v. 41 Apr 23, 2020 06:11 Bhavana Bendale
v. 40 Apr 23, 2020 03:20 Manisha Hegde Removed "Client" from the title.
v. 39 Apr 22, 2020 10:30 Manisha Hegde
v. 38 Apr 22, 2020 01:35 Manisha Hegde Updated the RN for Basic service.
v. 37 Apr 21, 2020 14:01 Manisha Hegde Updated the Basic (Auto) Service release note.
v. 36 Apr 16, 2020 06:51 Manisha Hegde
v. 35 Apr 13, 2020 03:21 Manisha Hegde
v. 34 Apr 03, 2020 08:04 Manisha Hegde
v. 33 Apr 03, 2020 07:21 Manisha Hegde
v. 32 Apr 03, 2020 07:20 Manisha Hegde
v. 31 Apr 03, 2020 05:23 Manisha Hegde
v. 30 Mar 26, 2020 11:30 Manisha Hegde
v. 29 Mar 20, 2020 09:42 Manisha Hegde
v. 28 Mar 20, 2020 09:30 Manisha Hegde
v. 27 Mar 20, 2020 08:23 Manisha Hegde
v. 26 Mar 20, 2020 06:58 Manisha Hegde
v. 25 Mar 19, 2020 12:21 Manisha Hegde
v. 24 Mar 19, 2020 11:52 Manisha Hegde
v. 23 Mar 18, 2020 07:16 Manisha Hegde
v. 22 Mar 17, 2020 07:29 Manisha Hegde
v. 21 Mar 17, 2020 00:58 Shankar Manjunath
v. 20 Mar 16, 2020 03:47 Shankar Manjunath
v. 19 Mar 16, 2020 03:11 Shankar Manjunath
v. 18 Mar 15, 2020 10:07 Shankar Manjunath
v. 17 Mar 15, 2020 09:34 Shankar Manjunath
v. 16 Mar 15, 2020 07:11 Shankar Manjunath
v. 15 Mar 05, 2020 04:39 Manisha Hegde
v. 14 Mar 05, 2020 04:38 Manisha Hegde
v. 13 Mar 05, 2020 04:16 Manisha Hegde
v. 12 Mar 05, 2020 04:08 Manisha Hegde
v. 11 Mar 05, 2020 04:07 Manisha Hegde
v. 10 Mar 05, 2020 02:23 Manisha Hegde
v. 9 Mar 05, 2020 01:39 Manisha Hegde
v. 8 Mar 05, 2020 01:39 Manisha Hegde
v. 7 Mar 05, 2020 01:37 Manisha Hegde
v. 6 Mar 05, 2020 01:29 Manisha Hegde
v. 5 Mar 04, 2020 07:28 Manisha Hegde
v. 4 Mar 04, 2020 07:25 Manisha Hegde
v. 3 Mar 04, 2020 07:06 Manisha Hegde
v. 2 Feb 26, 2020 04:19 Shankar Manjunath
v. 1 Feb 26, 2020 04:10 Shankar Manjunath

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