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The following table describes the statistics that appear in the Accounts Dashboard window.

StatisticDescription
Total AccountsTotal number of accounts.
Accounts CreatedTotal number of accounts created.
Accounts with Open TicketsTotal number of accounts containing open tickets.
Accounts with Completed TicketsTotal number of accounts containing completed tickets.
VolumeVolume chart of accounts (total and completed).
Peak HoursPeak-hour chart of accounts.
Peak DaysPeak-day chart of accounts.
AgentsTop agents chart.
Agent TeamsTop agent teams chart.
AccountsTable of accounts.
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