Overview
This document provides an overview of the features and functionality included in Phone Dial Attempt Supervisor (PDAS) v12.0.
New Features
Trusted Partners Model
The trusted partners configuration is now moved to the LiveVox Portal. Contact the LiveVox Customer Care Team to add the Trusted Partners add-on to your site.
- The Trusted Partners tab on the Client editor of the LiveVox Portal allows to view/manage which clients and user access levels within those clients may act as a partner for them. A partner is a LiveVox client that needs to have access rights to another LiveVox client to define PDAS rules.
- Cross environment PDAS is no longer supported.
Enhancements
User Interface
DND Blocks
LiveVox Customer Care Contacts
24 Hour Customer Care Line: (888) 477-3448
Customer Care Email: customercare@livevox.com
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For Internal and Client Use Only