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Navigate to the Phone Numbers editor by selecting Configure > Dialing Config > Phone Numbers from the Navigation Panel.

 

The Phone Numbers editor main screen offers the following tabs and buttons:

Tabs

  • General: Displays a list of LiveVox owned phone numbers within the LiveVox portal. For more information on how to view, edit inbound phone numbers and their mappings, see the Modifying Phone Number Records section.
  • Change History: Tracks and displays the changes made to the Phone Numbers editor.

Buttons

  • Associate Service: Allows you to assign a phone number to a Service. For more information, see the Associate/Disassociate Services section.
  • Disassociate Service: Allows you to unassign a number from a Service. For more information, see the Associate/Disassociate Services section.
  • Save: Saves updates on the selected phone number.
  • Cancel: Discards the changes.
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