Introduction
You can now have Speech IQ reports automatically generated and shared at a specific frequency and time. These automated reports are updated in real time and delivered to the selected email recipients in a comma-separated value file. The Add Automated Report button is added to the Search window that appears when you click the Advanced Search icon ( ) in any report window.
Creating an Automated Report
To create an automated report:
- Click the Advanced Search Icon.
The Search window appears. - Click Add Automated Reports.
The Add Automated Reports window appears. Specify values in the following fields as required.
- Click Save.
- The reports are sent to the email ids based on the frequency that you select.
- You can edit the automated reports:
- On the WFO tab, go to SpeechIQ > Configuration > Automated Reports subsection.
- Select the report you want to edit and click Edit.
For more information on editing the automated reports, see Automated Reports.