To add a new maaping column in the export format:
- Click the Add Mapping button from the bottom menu. This will open the Add Mapping screen.
- Specify all the mapping details. The following options define a mapping:
- Editor: Select the required editor from the Editor drop-down menu. Currently, you have only Agent editor as an option.
- Format: Displays the name of the export format in which you are mapping the field as a column
- Field: Select the required field from the drop-down list. This selected field is going to be a column in your export file.
- Header: Displays text as active agent.
- Date Format: Select the date format option depending on the field you are adding. For example, if a date or time DB field is mapped, selecting a date format from Date Format drop-down list is required.
- Time Zone: Selecting a time zone from the drop-down list is optional.
- Number Format: Select the number format option depending on the field you are adding. For Example, if a phone DB field is mapped, the number format from Number Format drop-down must be set.
- Fixed Width Size: If the column is fixed width instead of delimited the following fields are required:
- Fixed Width Size
- Padding Chars
- Alignment
- Click Ok to add a mapping.