To create a new dialing strategy:
- On the Configure tab, click Voice > Strategy.
- In the Strategy editor, click Add Strategy.
The Strategy window reloads with the Strategy type New and a blank Name field. Enter a name for the new strategy in the Name field.
Use only alphanumeric characters in the new strategy name. Symbols such as apostrophes and underscores are not allowed.
- In the sequence menu, click Add. This allows you to add up to 30 phone numbers to the dialing sequence.
- Click Save to save your new Strategy.
You can now modify the new Strategy for each specific outcome. For more information, see Editing Strategies.
To copy an existing strategy:
- In the Strategy editor, hover the mouse pointer over the strategy that you want to copy. The Copy icon appears.
- Click the Copy icon.
The Copy Strategy window appears. - Enter the name of the new strategy and click Copy.
The new strategy appears in the Strategy editor.