The following table describes the fields that appear in the New Knowledge Portal window when creating a KB portal.
| Section | Field | Description |
|---|---|---|
| Name | Name for you to identify the portal. | |
| Description | Description of the portal. | |
| Show results | in place | Indicates if the articles that are returned when a search is run open in a new tab when they are clicked. If you select the checkbox, the articles are displayed within the portal. |
| with highlights | Indicates if the articles that are returned when a search is run are highlighted. If you select the checkbox, the word or phrase for which you searched is highlighted wherever it appears in the articles. | |
| Home Page Options | Show top questions | Indicates if top-ranked questions appear on the portal. |
| Show top content | Indicates if top-ranked articles appear on the portal. | |
| Search across | Public articles | Indicates if the articles assigned to the portal are public. If you select the checkbox, only public articles are assigned to the portal. |
| Private Articles | Indicates if the articles assigned to the portal are private. If you select the checkbox, only private articles are assigned to the portal. | |
| Restrict the search to these categories | Categories to which the articles assigned to the portal are assigned. | |
| Restrict the search to these sections | Sections to which the articles assigned to the portal are assigned. | |
| Include these search filters | Category | Indicates if an option to filter the articles based on a category appears on the portal. If you select the checkbox, the Restrict Category drop-down list box appears on the KB portal for filtering. |
| Section | Indicates if an option to filter the articles based on a section appears on the portal. If you select the checkbox, the Restrict Section drop-down list box appears on the KB portal for filtering. | |