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To access the Jobs window:

  1. On the Configure tab of the LiveVox Portal, click Input/Output > Jobs.
  2. To view a job, select the name of the job from the Job drop-down list.
  3. To include disabled jobs, select the Show disabled checkbox.


The Jobs window displays the following tabs and buttons:

Tabs/ButtonsDescription
General 

Displays the steps for the automation for a selected job in sequential order along with the step's Name, Type, Next Success Step (what happens if the step works), and Next Failure Step (what happens if the step does not work).

 The Trigger Type field is a view-only field that describes the trigger for the job:

  • Campaign: If the job requirement is to generate the reporting job for every campaign. The job runs when a campaign ends (EOC).
  • Scheduled: If the job requirement is to post the reports every day (EOD), hourly, weekly or monthly.
  • FTPin: If you are using the LiveVox SFTP site to upload the campaign files, the FTPin job and this type of trigger are set up by default to ensure a file is moved once it is posted to your SFTP site.

You can have as many scheduled jobs as you want, but only one Campaign and one FTPin job.

      • Double-click a step's row to view the detailed settings involved with the step.
        • An Email step defines who receives the generated email.
        • An FTPOutCopy step defines where the file is copied, etc.
      • For more information on success/failure, see Success/Failure Notifications.
Schedules 

Displays the job schedules, enabled time, and the next scheduled execution.

Job History

Displays the change history of the selected job, such as the last execution of each job step. See Success/Failure Notifications for further information on the Job History tab.

Refresh To refresh the information in the table.

Cancel 

To cancel the search and return to the previous window.

 

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