To delete a call results file:
- Go to Configure > Input/Output > FTP Browser. The FTP Browser window opens displaying a list of available folders and subfolders and their contents.
- Expand the selected folder in which you find the call results file, inside the root directory ("Client name" - Coll/).
- Navigate to the specific results file you want to delete.
- Select the red cross from the Delete column next to your file name. The results file is removed.
