Image AddedAdvanced Training
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Training on Demand series
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help with independent training for more advanced administrative users.
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All training content is provided for information purposes only. |
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must test and confirm the proper |
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functioning of all features before use in a production environment. |
To view individual modules, please expand selection below:
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| #FFFFFF | | titleBGColor | #243356 |
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| title | Advanced Training Modules |
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| Schedule Campaign Jobs | | url | https://drive.google.com/open?id=1IsL2F-IR_UEe0FeBO41C34fZMpK0OCfI |
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| Newtablink |
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| alias | Segmentation |
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| url | https://drive.google.com/file/d/1ixhprqPq68pZhaT61hD3pLeJMiRvQXzw/view |
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| Newtablink |
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| alias | Secure Payment Capture |
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| url | https://drive.google.com/open?id=1ymD-CDEvgg07gKixoe-TLCmz4QKtK-vK |
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| Newtablink |
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| alias | FTP Browser |
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| url | https://drive.google.com/open?id=1Kuxm59_wIIvuqXgeDWrjgvyoJXoZ3kir |
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| Newtablink |
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| alias | Termination Codes Editor |
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| url | https://drive.google.com/open?id=1QObZVoItIiDgtWkqCQh7k7UL_TEM96xt |
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| Newtablink |
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| alias | Agent Widgets |
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| url | https://drive.google.com/open?id=1JkG2OSDLCogDBLAaNay8ajN5k2M3XTeR |
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| Newtablink |
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| alias | Preferred Click Distribution |
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| url | https://drive.google.com/open?id=0B5P_IkUOot87eGpXVU9ERXpjS1E |
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| | url | https://drive.google.com/file/d/1K4K5edpS_6U_hqvey_QNmACQOYn8SIOj/view?usp=sharing |
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| Newtablink |
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| alias | Group and Agent Voicemail |
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| url | https://drive.google.com/open?id=0B0P37FJ8sJ |
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| Newtablink |
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| alias | Message Template Maintenance |
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| url | https://drive.google.com/open?id=0B5P_IkUOot87cGwtQXRMUE45a0U |
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| Adjusting Call Center Hours |
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| url | https://drive.google.com/file/d/1GhBlP5uQL2XP1IQPqy6TobX6qFbaFAnI/view?usp=sharing |
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| alias | Phrases editor - Ordering Voice Talent Phrases |
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| url | https://drive.google.com/open?id= |
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| Phrases editor - Creating TTS Phrases |
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| url | https://drive.google.com/open?id=0B5P_IkUOot87U1I4MEFkVzdzZ0E |
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| Newtablink |
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| alias | Adding Voicemail Module to an Inbound Line |
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| url | https://drive.google.com/file/d/ |
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| 0B5P_IkUOot87MkVaTVotbUFjdEU/view |
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| Newtablink |
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| alias | Web Chat Configuration |
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| url | https://drive.google.com/file/d/1sahqxMf3UKMeNh7hfO0-1pNPcs8tC81K/view?usp=sharing |
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| Newtablink |
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| alias | SMS Template Configuration |
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| url | https://drive.google.com/file/d/1deS0hzwBCJ-NetMv1y4YPaf1eelR8OSB/view?usp=sharing |
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